HockeyStick Knowledge Base Knowledge Base Open Command Centre

Command Centre overview

Command Centre overview

The admin app you use to run every client engagement, and how it is laid out.

Command Centre overview

The Command Centre is the internal admin app at platform.hockeystickai.com/admin. It is where the HockeyStick team onboards clients, generates the Align deliverables, reviews them, and publishes them to each client's portal.

The left-hand navigation

SectionWhat it is for
DashboardCross-client overview: revenue KPIs, pipeline by stage, live activity
ClientsEvery client org; search, filter by status, open a client
ProgressKanban board of all engagements bucketed by stage
MonitoringJob queues and agent run health; where you diagnose failures
UsersTeam members and client contacts
HS AssetsThe shared brand-logo library used in deliverables

The Align engagement lifecycle

Every engagement moves through the same ordered stages. Each stage is owned by one agent, and you cannot skip ahead: an agent only unlocks once the previous stage is complete.

  1. Invited: the org exists and the client contact has been invited.
  2. Intake (Jo): the client completes their business profile.
  3. Workshop (Sam): generate the Workshop Pack.
  4. Mapping (Alex): generate the Opportunity Map.
  5. Alignment (Riley): generate the Board Pack and roadmap.
  6. Completed: all three packs published.
Each agent has a dependency gate. Sam needs a completed intake, Alex needs a published Sam pack, and Riley needs a published Alex pack. If a "Generate" button is disabled, check the previous stage.

Where you do the work

Most of your time starts on the client detail page. Opening a client from the Clients list or the Progress board lands you on the Journey tab, with the per-agent Generate, Open and Review and publish actions, plus tabs for Intake, Worksheets, Brand, the Partnership Growth Roadmap, Packs, Products and Users, and a right rail with client info, activity and the readiness score.

A client detail page: the Journey tab with per-agent actions, the tab bar across the top, and the client info and readiness rail on the right.
A client detail page: the Journey tab with per-agent actions, the tab bar across the top, and the client info and readiness rail on the right.

From there, for each agent there are two places you will spend time:

  • The agent workspace (for example /admin/sam/{engagement}) where you launch a run, watch it stream, regenerate individual deliverables, and publish.
  • The deliverable preview (/deliverable/engagements/{engagement}/packs/current) where you read the pack exactly as the client will see it, inside admin chrome.

Next steps